> CUSTOMER & MARKET SEGMENTATION

Segmentation studies help your product development and marketing teams successfully deliver the right products and marketing messages to the appropriate target markets.

At Stratejik Fokus, we work with you from the beginning of this important strategic research by conducting in-depth, qualitative exploration to identify the relevant attitudes and behaviors of your addressable market. We then validate these attributes through a market-wide quantitative survey to define the number, size, type, and importance of your target segments, and profile them in-depth.

Segmentation studies can tell you who is buying, why they are buying, and how to get them to think more positively about your brand. You can then develop separate marketing programs to best target these groups.

In segmentation studies, we answer a wide range of questions, including:

  • What unmet consumer needs exist in the category?
  • Are there different groups of consumers that I need to distinctly market to?
  • What are the characteristics of these different consumer groups?
  • Where do these different consumer groups shop?
  • How do we market to each of these groups?
  • Which product attributes are the most important to focus on?
  • What is the potential market share if our product delivers certain benefits?
  • Do we need to introduce a new product to reach a different group of consumers?
  • Should we revise our advertising and promotion plans to better reach the target audience?
  • How are heavy users different than light users?
  • How price sensitive are these consumer groups?
  • Why do consumers choose a competitor's brand over ours?

We help our clients in

  • Distinguishing market segments based on:
    - demographic features
    - psychographic features (lifestyles)
    - product expectations (functional, rational and symbolic)
    - market behaviours and consumption patterns
  • Determining the volume and forecasting the attractiveness of a segment in terms of consumption and purchasing power
  • Profiling detailed segment characteristics including media consumption
 
 
 
 
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